Harry Lee ("we," "us," or "our") operates RemoveGenie at https://removegenie.com (the "Service"). This Acceptable Use Policy ("Policy") applies to all content generated, uploaded, published, distributed, or stored through the Service. It forms part of the Terms of Service.
1. Scope
This Policy applies to:
- Images: images uploaded for AI-assisted removal or editing, plus edited outputs
- User inputs: uploaded images, aligned masks, and image-editing instructions
- Related metadata, share links, and published or downloaded outputs
Available capabilities and relevant limitations are disclosed in the Service interface. Switching tools or providers does not bypass this Policy.
2. Content Standards and Prohibited Categories
The Service prohibits generating the following six categories of content:
- Pornography / NSFW content
- Violence / gore
- Hate speech
- Child-unsafe content (CSAM)
- Deepfakes / impersonation of real people
- Content infringing copyright or trademarks
2.1 Absolutely Prohibited — Zero Tolerance
The following will be actioned immediately and may be reported to authorities:
- Child sexual abuse material (CSAM) or any sexual content involving minors
- Content that promotes or facilitates terrorism, extremism, or mass violence
- Technical instructions for weapons of mass destruction
- Content inciting genocide or ethnic hatred
- Non-consensual deepfake sexual content targeting real individuals
2.2 Restricted
- Violent content is only acceptable where it has a clear fictional, creative, or educational context and does not glorify real-world harm
- Politically sensitive or misleading content, including deceptive synthetic media about public figures
- Medical, legal, or financial advice presented as professional guidance
Pornography / NSFW content is prohibited on this Service, not merely restricted.
2.3 Generally Prohibited Conduct
- Generating or spreading misinformation
- Impersonating real individuals, brands, or organizations in a misleading or harmful way
- Infringing intellectual property, publicity, or privacy rights
- Deceiving users by passing AI-generated content off as human-created where that deception causes harm
- Bulk-generating spam or deceptive commercial content
- Jailbreak prompts designed to bypass safety measures
- Abusing credit systems, refund policies, or payment processes
Do not submit prompts, input media, persona descriptions, or reference images that violate law, infringe third-party rights, expose private information without authorization, create non-consensual intimate or exploitative content, impersonate a real person in a misleading or harmful way, or attempt to bypass safety, rate-limit, payment, or provider policies.
3. Content Moderation
We scan text prompts with Waffo Prompt Sift before generation, and we continue only when that scan allows it. Provider-side safety filters may also reject inputs or outputs. Reports are reviewed as described in Section 6.
- Before generation: user prompts (and related text such as negative prompts) are scanned with Prompt Sift.
- After generation: we may refuse to deliver, hide, or delete outputs that violate this Policy. We do not yet run a separate Waffo output-stage scan.
- We do not operate an unmoderated raw-model passthrough.
We do not claim a dedicated 24/7 moderation team. Reports are reviewed as described in Section 6. Generated outputs may still be imperfect; you must review outputs before relying on or publishing them.
4. Reporting
Report content or behavior that violates this Policy, including child-safety issues, impersonation, or infringement of your rights, by emailing support@removegenie.com with:
- The URL or share link, if any
- The task or generation ID if you have it
- A short description of the issue
Reporter identity is kept as confidential as practical. Malicious or false reports may be actioned.
5. Reporting Channel
- Email: support@removegenie.com
We list only this monitored channel.
6. Response Timelines
We aim to:
- Acknowledge reports within 2 business days
- Take action on child-safety and other critical reports as quickly as practical, targeting initial review within 24 hours
- Resolve other confirmed violations within 7 business days
If more time is required, we will say so when we can.
7. Enforcement Actions
We may, as appropriate:
- Warn you
- Refuse a generation
- Remove or disable access to content
- Restrict features or credits
- Suspend or terminate the account
- Preserve evidence and report to authorities or providers when required
We may remove, restrict, or disable access to content or accounts as described in the Terms of Service.
8. Appeals
If you believe an enforcement action was wrong, email support@removegenie.com within 14 days of notice. We will review the decision. There is no separate appeals inbox.
9. Updates
Material changes to this Policy will be notified at least 14 days in advance by posting on this page and, where practical, by email. Continued use constitutes acceptance.
10. Contact
- Safety, reports, and appeals: support@removegenie.com
- Name: Harry Lee
- Website: https://removegenie.com
If you believe content violates the Terms, your rights, privacy, or applicable law, you may report content or request removal through support@removegenie.com.
Last updated: 14 September 2026 · Harry Lee · https://removegenie.com